Why the Phone is Dead — And How to Accommodate for It

Some Data Points

Messaging Apps

The Reality …

My Take

--

--

--

Helping businesses to improve in Digital Transformation, Customer Engagement, Customer Experience, CRM, Innovation

Love podcasts or audiobooks? Learn on the go with our new app.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Thomas Wieberneit

Thomas Wieberneit

Helping businesses to improve in Digital Transformation, Customer Engagement, Customer Experience, CRM, Innovation

More from Medium

Internet of things (IoT) in healthcare

Dialogue System_Part_1

Why conversational UI is important

How to improve the accuracy of your chatbots