1 min readJul 24, 2017
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True, I could/should have added employee experience — but then I am a stubborn ole German CRM guy ;-)
Luckily the point remains true. When only looking at optimization and automation one is short of the objective.
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True, I could/should have added employee experience — but then I am a stubborn ole German CRM guy ;-)
Luckily the point remains true. When only looking at optimization and automation one is short of the objective.
Helping businesses to improve in Digital Transformation, Customer Engagement, Customer Experience, CRM, Innovation