Digitization, Digitalization, Digital Transformation — A Stake in the Ground

A little communication theory — or is it information theory?

Back to the topic

Digitization

Digitalization

Digital Transformation

Now, back to the original question

  • Digitization: Doing things better.
  • Digitalization: Doing better things.
  • Digital transformation: Doing entirely different things.

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Thomas Wieberneit

Thomas Wieberneit

Helping businesses to improve in Digital Transformation, Customer Engagement, Customer Experience, CRM, Innovation