Thomas Wieberneit – Medium

Thomas Wieberneit

You think you can’t achieve 100% CRM adoption? Try this!

During ZohoDay2025 I had the pleasure of having a conversation with Udit Pahwa, CIO of Blue Star Ltd . Blue Star is a nearly 80-year-old…

1d ago

1d ago

LLM Showdown: Comparing ChatGPT, Gemini, and Grok for Automated News Research

The analyst’s day is full of research. Now, this is the age of AI and AI is here to help, isn’t it? As everyone is talking about copilots…

Mar 13

LLM Showdown: Comparing ChatGPT, Gemini, and Grok for Automated News Research

Mar 13

How to Get From Excel-Mania to Enterprise Reporting

ZohoDay 2025 offered the possibility for some good conversations with Zoho enterprise customers about their journey with Zoho. Another…

Feb 24

Feb 24

ZohoDay 2025 Brings Enterprise Swagger to the Lake

Zoho held its annual ZohoDays outside of Austin in the beautiful Horseshoe Bay resort. While this is a good way away from Austin proper, it…

Feb 11

ZohoDay 2025 Brings Enterprise Swagger to the Lake

Feb 11

Sweet Transformation: Inside SugarCRM’s New Direction

Fresh from the 2025 SugarCRM Analyst Summit, waiting for my plane home, it is time to sort my thoughts.

Jan 31

Sweet Transformation: Inside SugarCRM’s New Direction

Jan 31

SAP belittles its CX chops — and why this is dangerous

Cloud Wars’ recently did an excellent and very interesting interview with SAP CEO Christian Klein about ‘s priorities, which include…

Jan 25

SAP belittles its CX chops — and why this is dangerous

Jan 25

Agentforce 2.0 — Champ or Chump?

On December 17, 2024, Salesforce announced Agentforce 2.0 after introducing Agentforce 1.0 during the company’s Dreamforce event. With it…

Dec 20, 2024

Agentforce 2.0 — Champ or Chump?

Dec 20, 2024

Zoho Analytics — One Platform to Help them All

On September 12, 2024, Zoho released a new, AI-rich version of Zoho Analytics that brings self-service BI to any persona in business.

Sep 12, 2024

Zoho Analytics — One Platform to Help them All

Sep 12, 2024

How to play the long game Zoho style

On February 7 and 8 2024, Zoho held its annual ZohoDay conference, along with a pre-conference get together and an optional visit to…

Feb 13, 2024

How to play the long game Zoho style

Feb 13, 2024

SAP is dead — long live SAP

On January 23, 2024, SAP announced the results of its Q4 and fiscal year 2023 , along with an update of the company’s 2025 ambition . The…

Jan 25, 2024

SAP is dead — long live SAP

Jan 25, 2024

Thomas Wieberneit

Thomas Wieberneit

Helping businesses to improve in Digital Transformation, Customer Engagement, Customer Experience, CRM, Innovation

Following

See all (1,280)

Help
Status
About
Careers
Press
Blog
Privacy
Rules
Terms
Text to speech